Orders & Shipments

Delivery

We offer FREE DELIVERY on orders $60 and over Australia wide. A flat charge of $10 for orders under $60. Express shipping if a flat rate of $15.

Freelancers, our aim is to deliver to you as soon as possible. Please take note that your delivery may take up to 4 business days to arrive within NSW. Orders outside of NSW will take 7-10 business days to arrive.

Once your order is shipped you will receive an automatic tracking number sent to your email address. Please note that we do not deliver to PO addresses.

For international shipping enquiries or if you are having trouble with your delivery and it didn’t arrive within the set time frame, please email us at: info@freelanceshoes.com.au

Returns

Freelancers, we love nothing more than to keep you pleased so we are happy to return or exchange any unworn items within 14 days of purchase over the website (subject to our return & exchange policy).

Return & Exchange Policy

  • Return shipping costs apply to returns and exchanges.
  • You may return the pair in their original condition (new, unworn and in it's original packaging) items within 14 days of delivery for a full refund for purchases over the Internet only.
  • A purcahse order / receipt must be attached with the item.
  • Refund only applies on full price items and NOT sale items.
  • Refund only applies on online sales.

Return address
39C, 1-3 Endeavour Road
Caringbah
NSW 2229

Processing Returns / Exchange

  • The refund and exchange will be processed upon receipt. This may take up to 7 working days  from when the package is returned to Head Office.